Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or just want to share feedback on our coverage? Here's how to get in touch, what we can help with, and what we can't.
How to Reach Us
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it and respond — we don't rely on automated replies. Include a short line on what your message is about (a review, a correction, a general question) so we can route it to the right person and get back to you faster. We aim to reply within a couple of working days, though it can take a little longer during busy periods.
What We Can Help With
- Questions about how sweepstakes casinos work — If you're new to the dual-currency model, Gold Coins versus Sweepstakes Coins, or how prize redemption works, ask us and we'll do our best to explain in plain terms.
- Corrections and updates — Sweepstakes casino terms change often: welcome offers, eligible states, redemption thresholds, and payment methods can all shift with little notice. If you notice something on the site that looks outdated or inaccurate, please flag it. We fact-check the sites we cover, but reader corrections help us stay current.
- Feedback on our reviews — If you've used any of the platforms we cover, such as Spinblitz, Crown Coins, or Lone Star, and think we've missed something worth knowing, we'd like to hear it.
- Suggestions for future coverage — Want us to look at a specific operator, feature, or state-by-state issue? Let us know what you're trying to figure out.
- Partnership or editorial enquiries — If you represent an operator or a relevant organisation, introduce yourself and outline what you'd like to discuss.
What This Page Is Not For
We're an independent comparison site, not a customer support desk for any individual casino brand. If you have an issue with your account, a coin purchase, identity verification, or a redemption request on a specific platform, that has to go through the operator's own support channels — we have no ability to access accounts, process redemptions, or resolve billing disputes on a third-party site.
Similarly, we can't confirm whether a particular platform is legal for you to use in your state. Sweepstakes casino availability varies by state and changes over time, and some jurisdictions restrict or prohibit this model entirely. If you have questions about your own eligibility, the operator's terms and conditions and your state's current rules are the sources to check, not a comparison article.
A Note on Commercial Relationships
psaid.org may earn a commission when readers sign up to a platform through links on this site. That relationship never decides how an operator is ranked or reviewed — our ratings reflect our own research into offers, game libraries, and terms. If you have questions about how we evaluate the platforms listed here, feel free to raise them in your message.
Responsible Play
Sweepstakes casinos use free-to-play virtual currencies rather than real-money wagering, but the games themselves involve chance, and no outcome is guaranteed. If you or someone you know is struggling to keep gaming sessions in check, mention this in your message and we'll point you toward appropriate support resources. We take this seriously and would rather hear from you than not.
Before You Write In
A few things that help us help you faster:
- Tell us which platform or page your question relates to, if applicable.
- Include your state if the question is about eligibility or availability — this varies by operator and changes over time.
- Avoid sending account passwords, ID documents, or other sensitive personal information by email; verification for redemptions should go through the operator directly, not through us.
- If you're reporting an error, a link or screenshot of what you saw helps us verify and fix it quickly.
For a broader look at how these platforms compare, including options for readers outside the standard state footprint, our Best Non GamStop Casinos 2026 page covers related ground worth checking before you reach out.
What Happens Next
Every message is read by a real person on our team, not screened by a bot. We'll either answer directly, point you to the right resource, or follow up with a clarifying question if we need more detail. Thanks for taking the time to reach out — reader input is one of the main ways we keep this site accurate and useful.